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Video interuptions

karlseitz
Newcomer
Newcomer

‎2024-10-03 02:54 PM

On a regular basis the video pauses for a second or is delayed. I also get a message that my internet connection is "unstable". Any ideas? I've had Spectrum come out and they say the internet connection is ok. They even gave me a new modem.

Topics:
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2 REPLIES 2

sami77
Newcomer
Newcomer

‎2024-10-16 01:55 PM

I'm having the same issue - any resolution? 

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MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2024-10-23 10:08 AM

Hello there,

Welcome to the Zoom Community! 

I'm sorry for the late response. You may check this resource for troubleshooting video display.

Let us know if you need further assistance. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
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