Video glitches on 2019 MacBook Air

[GeoWittPitt]

I had a new problem after a Zoom update to 5.13.4 on Mac OS. Whatever camera I used (internal and external) would eventually send my video with flashes, jerks, and overall distortion. I solved the problem by turning off hardware acceleration for sending video in the Advanced video settings. (This doesn't affect my iMac of similar vintage.)

[RN]

Hey @GeoWittPitt believe this has been fixed in the new Zoom update 5.13.5, suggest updating and let me know if that helps! 

[joan75]

how do I  know what version I have? Zoom usually prompts the update but haven't seen it yet.

[RN]

Hey @joan75 you can check for updates within your client if you go to your profile > check for updates 

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