Video difficulties | Community
Skip to main content
Newcomer
January 24, 2023
Question

Video difficulties

  • January 24, 2023
  • 2 replies
  • 0 views

When I log into a meeting, I ensure my video icon is on. However, i still can not see myself. A picture of a camera with a line through it shows up. Anyone know what this is?

    2 replies

    Newcomer
    January 24, 2023

    Sandra- I work in healthcare and for whatever reason...our accounts have been set up so video can never be used whether we enable it or not.  Not sure of your situation...but it could be a setting your administrator can unlock if you aren't the actual account admin.  

    Sandra16Author
    Newcomer
    January 24, 2023

    Thanks for your reply. I am using zoom on my personal laptop. How do I unlock this?