Video didn't convert where did it go?

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2022-07-17 02:19 PM
I ran a 5 hour training yesterday that doesn't seem to have converted. It should have saved locally. I cannot locate the recording. (I'm kind of freaking out.) It's not showing in my recordings in the app - not in local or cloud. It's like it didn't happen, but it DID. I have the app installed and normally do not have an issue. What do I do? I can't lose this training.

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2022-08-06 07:39 AM
Rob, what a nightmare for you. Im just wondering if you were ever able to locate this? The same has just happened to me and it isnt showing up in My Recordings.

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2022-08-31 01:00 PM
Same problem, can someone at zoom help?

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2023-01-19 06:52 PM
Waiting to see the reply to your questions.......👀👀
