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Video appearing dark

pauln
Newcomer
Newcomer

I've been finding that sometimes when I use Zoom the video of myself appears much darker than it should be. This usually happens if I have left one meeting and joined another one. I've tried using the 'Adjust for low light' setting and this helps a bit but not much as the image is still darker than it should be. Restarting my laptop sometimes fixes this.  Is anyone able to provide any advice? Thanks in advance.

1 REPLY 1

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @pauln 

 

Do you also use your camera for other purposes in the meantime - like are your other meetings in a different platform, other than Zoom?

 

Are you on Windows or Mac?

 

Rupert