Video appearing dark | Community
Skip to main content
Newcomer
October 5, 2021
Question

Video appearing dark

  • October 5, 2021
  • 1 reply
  • 24 views

I've been finding that sometimes when I use Zoom the video of myself appears much darker than it should be. This usually happens if I have left one meeting and joined another one. I've tried using the 'Adjust for low light' setting and this helps a bit but not much as the image is still darker than it should be. Restarting my laptop sometimes fixes this.  Is anyone able to provide any advice? Thanks in advance.

    1 reply

    Rupert
    Community Champion | Customer
    Community Champion | Customer
    October 5, 2021

    Hi @pauln11 

     

    Do you also use your camera for other purposes in the meantime - like are your other meetings in a different platform, other than Zoom?

     

    Are you on Windows or Mac?

     

    Rupert