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Video Shaking

CrissyM5
Newcomer
Newcomer

‎2025-04-22 09:34 AM

Hi everyone,

 

For the past month, whenever I join a meeting, one participant's screen shakes.  I have completed updates, restarted my computer, logged in and out of my account, and yet one person will have a shakey video screen.  I noticed it is usually in the upper left corner of the screen (when it is more than one person). It is completely distracting and a bit visually overwhelming.  Any suggestions on how to fix this?

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ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

‎2025-04-22 10:07 AM

Hi @CrissyM5 
Sorry, you are having this issue.
There was a reference to this sort of issue in the VERY latest update. Have you installed this? Version 6.4.6
All the best

 

John

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