Video Hits when pinning or unpinning

Forum|Forum|3 years ago
January 26, 2022
2 replies
0 views

I am getting get a video hit on the second screen when I pin or unpin a participant to the second screen. Anyone else experiencing this?

R

rn-zm

Community Manager

Hey @JeffMilnes would it be possible to capture a screen recording of what you're experiencing? I haven't experienced this myself but I'm curious as to the "video hit" you're referring to. Have you tried to uninstall Zoom and reinstall Zoom? Or you could also try updating if you haven't already to Zoom's latest version?

J

JeffMilnesAuthor

Newcomer

I have tried uninstalling and reinstalling the latest version of zoom 5.9.3.

I have a screen recording that is a .mov file.