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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Video: Green

romymacias
Newcomer
Newcomer

‎2023-02-21 04:59 AM

During ALL my Zoom Meetings my video turns green and begins to shake. I have to turn my video off. Trying to get a hold of a HUMAN BEING to respond at the toll-free number is impossible. If I don't resolve this situation I will SUSPEND MY ZOOM ACCOUNT and move to GOOGLE MEETS.  I think I won't have this problem, which makes our business look very unprofessional. 

 

If Zoom is interested in helping with my account please contact me.  I will be happy to get this resolved and continue with my account if it is working. This has been going on for well into 2 months! 

 

Romy Macias

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-02-27 01:49 PM

Hi @romymacias can you please attempt to update your Zoom client, I am currently running 5.13.10 (16307 Release notes) with no issues on MacOS.

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Zoom Community Moderator
he/him/his

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