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Newcomer
February 12, 2023
Question

Video Error

  • February 12, 2023
  • 1 reply
  • 0 views

Is there anyone who has a problem with the video display from the last update?

 

From the last update, my video display does not function well whenever I use the application on my PC. For the first few minutes, it works well, but it becomes shiny yellow soon. I thought the camera of the PC was broken or something, but it was not.

I haven't seen someone with a similar problem with the video function except one who has a shaky video display, not a yellow display. 

I wonder if there is a similar case and how I can fix it.

    1 reply

    CarlaA
    Community Manager
    Community Manager
    February 24, 2023

    Hi @SJ101 , thank you for your contribution to the Zoom Community!

     

    Can you please try completely uninstalling Zoom, rebooting your device, and then reinstalling?

     

    Let me know if that helps!

    Carla,
    Zoom Community Team