cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Video 1080p

Margot8
Newcomer
Newcomer

Hello everyone, I would like my recorded videos to be in 1080p. Can you please help me?

1 REPLY 1

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

Prerequisites for Group HD video

Full HD (1080p)

  • Business, Education, or Enterprise account
  • Setting must be enabled by Zoom Support
  • i7 Quad Core (physical core) CPU or higher
  • Zoom desktop client for Windows or macOS: Global minimum version or higher

If you meet these requirements and have Zoom support enable it for your account here is the support article that describes how to proceed;

 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066166 

 

Do you meet these requirements?

 

Regards

If my reply helped, don't forget to click the accept as solution button!