Version Update

[lcorazzi]

I am the only one on my account, and am assigned account owner.  My Zoom version is very out of date because I do not have separate Admin assigned.  The Zoom Virtual Agent keeps referring me to Zoom Support for Admin Assistance, but I'm in the infinite loop of trying to connect to a life agent and getting cut off.

Is there any way out of Zoom hell?  All I want is the latest version!

[YaBoiB]

Hello @lcorazzi, 

 Have you tried going to zoom.us/download and downloading the latest version onto your machine? 

[lcorazzi]

Thanks for the suggestion.  I tried it. I would download the link, but when I clicked to open the file I was taken to the screen where you'd log into a meeting.  I even had a real techy person watch what I was doing (repeatedly), and all she could offer was 'that's weird!'

[YaBoiB]

Do you mean log in to the app or the application on your desktop? It should be taking you to the login page to login to the Zoom Workplace app. 

[YaBoiB]

If you can log in to the app, then you can go to your profile icon, and then click on "check for updates" and the latest software available will come to your app. 

Here is a screenshot of my account from the home page of the Desktop App.