Newcomer

Question

Version 5.10.0 crashing at startup on Fedora 35

Forum|Forum|3 years ago
March 29, 2022
6 replies
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Latest zoom update for Linux is crashing on startup on Fedora 35. The culprit seems to be related to electron builder. There is some ABI conflict with glibc 2.34 (known fact for other 3rd party apps too). Apparently, there has been a fix for this in electron some time ago. It is also related to the graphics driver used. It works fine on Intel HD but crashes with the NVIDIA propriety drivers. The previous version of zoom worked one but I cannot find a way to downgrade on Linux. Adding option --disable-seccomp-filter-sandbox makes it work. Please inform the developers.

G

gsavrunin

Newcomer

I am seeing the same problem. Fedora 35 with nvidia. I haven't tried with the nouveau driver and have only the one video card. Downgrading (dnf downgrade) to 5.9.6.2225 works.

S

sambo57uAuthor

Newcomer

Where is the dnf repository to downgrade?

W

Watio

Partner

Not sure about the repo, but the download link to make a manual downgrade is: https://zoom.us/client/5.9.6.2225/zoom_x86_64.rpm

D

debianbuster

Newcomer

The same thing happens on Debian 11. Zoom version 5.10.0. It's funny that I cannot use version 5.9 as it asks me to upgrade upon start, but once I do, zoom just crashes. Any fix for this?

D

debianbuster

Newcomer

I'll try adding the option --disable-seccomp-filter-sandbox and see if it works. Also, you can downgrade, I did do it, just uninstall the current version.

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ghenry

Newcomer

This command line arg works for me, as does https://zoom.us/client/5.9.6.2225/zoom_x86_64.rpm

Thanks!

W

WilburJaywright

Newcomer

Same here. Manually downloading the installer instead of using Software brought up a crash report window rather than just flat crashing, but then the crash report window crashed before I could even report the crash (no I am not joking).

J

jgruber

Newcomer

Ubuntu 22.04 nvidia 510 proprietary drivers; Zoom Meeting client 5.10 installed from Zoom's deb package crashes with:

GPU process isn't usable. Goodbye.

Running Zoom client with --disable-gpu-sandbox allows zoom to run, but obviously isn't a solution if you want xdg-open for all those zoom meeting launch buttons and links out there.

Again... fixed in electron awhile ago.

Zoom.. catch up please. Obviously, your 5.10 linux client was not tested on any common platform with an nvidia driver (pretty common folks).

J

jgruber

Newcomer

Just in case anyone @ Zoom is reading their own forums..... You just have to find the version of the electron which uses a updated chromium version which stops using clone3 system call. Just google it kids.. Not hard to fix.. just a packaging exercise.

The Ubuntu folks might beat you to it by patching glibc.

Please test next time!

J

jgruber

Newcomer

Fedora 36 continued with the problem....Fedora people refused to patch glibc because the problem is with electron.

As they should refuse to fix what ain't broken... I just know Zoom isn't the only laggard to package a later electron. Frustrating to know what Zoom should fix it, but be powerless to repackage for them. Zoom... If this was an open source project, we would fork and do it for you!

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sambo57uAuthor

Newcomer

Today's release 5.10.6 seems to have resolved the problem! Thanks to zoom team.

J

jgruber

Newcomer

Confirmed! Good job Zoomers!

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DenisZ

Newcomer

Yest it's working from 5.10.6, but it's not possible to share widow any more. I had it working with 5.9.3 the latest I could find. Anyone tried 5.9.4 or 5.9.5?

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