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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Verifying what profile user is signed into

MattS_32
Newcomer
Newcomer

‎2023-06-07 09:29 AM

We are running into an issue where users are getting signed out of their Zoom account, then when they try to join a company meeting that requires authentication, they are either blocked or landed in a waiting room.  When our SSO account is logged out, the Zoom app will automatically log into a personal account when a Zoom link is clicked, with no notice given to the user that they are in the wrong profile.  Is there a way to force the app to require a login?  

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MattS_32
Newcomer
Newcomer

‎2023-06-07 10:09 AM

Some additional information.  Under Sign-in Methods our account settings, every sign-in option is disabled except for "Allow users to sign in with Single Sign-On (SSO)"

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