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Newcomer
Tropinkin
Newcomer
February 16, 2022
Question

VDI and Dell Wyse

  • February 16, 2022
  • 2 replies
  • 1 view

Hi,

 

Facing and issue, but didn't found any references how to solve it..

I'm trying to setup Zoom VDI on Dell Wyse ThinOS using Citrix provisioning.

 

Everything installed and configured as resommended including Citrix vitrual chanels, but..

When I start Zoom VDI from Wyse I can see only local video (camera), no remote video is received, also local video is not transmitted to other Zoom clients. Black screen instead of video.  After a minute Zoom app chashes.

If disable VDI plugin and optimization then Zoom vorks, but tooooo slow.

 

When connect to Citrix from Windows using Citrix Workspace + Plugin then Zoom VDI works fine.

 

Zoom VDI & plugin: 5.8.4 (latest available for Wyse)

VDI: Windows 10

Dell Wyse 3040 9.1.5067

 

Is it possible to solve this issue, or at least diagnose it somehow?

    2 replies

    G
    Newcomer
    Gladiator
    Newcomer
    May 2, 2022

    Did you get this fixed. I'm having a similar issue with my Dell Wyse client.

    A
    Newcomer
    AndrewOIC
    Newcomer
    October 18, 2023

    I am also curious if this issue was resolved. I am having great difficulty getting Zoom for VDI to recognize webcams attached to a 3040 in a Citrix environment.

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