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Using external webcams for Zoom calls on iPadOS17?

Forum|Forum|2 years ago
October 9, 2023
7 replies
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Using external webcams on iPadOS17 is now supported. It works for Facetime. But I have not been able to get an external webcam working on my iPad for Zoom calls, despite having updated my iPad to iPadOS17. Are there settings to make this work, or perhaps use of external webcams on an iPad is not yet supported by Zoom?

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Best answer by aaroncoffman

@rodneysing & @fernelius -

Zoom is planning to add external camera support to iPads running iPadOS17 early next year.

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fernelius

Newcomer

I’ve been watching for this too. When will Zoom be adding support?

I take notes on my iPad while in Zoom conversations. Having the camera on my monitor while doing so rather than on my lap as a part of the iPad would be extremely helpful.

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aaroncoffmanAnswer

Employee

@rodneysing & @fernelius -

Zoom is planning to add external camera support to iPads running iPadOS17 early next year.

bstrelko

Community Champion | Customer

@aaroncoffman will external audio devices be supported (if not already)?

Also, would ext camera/audio support be for Zoom Rooms for iPad, Zoom Client for iPad, or both?

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aaroncoffman

Employee

@bstrelko - at this time, I don't have details on potential Zoom Room for iPad support of external cameras. Unfortunately, I don't have a camera that is supported on iPad so I'm unable to test it.

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rodneysingAuthor

Newcomer

Good to know. Thanks for the update!

K

KB67

Newcomer

Just wasted $200 on a webcam.

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WS4

Newcomer

July 2024

I have an IPad 17.5.1 IOS and Zoom PRO version 6.1.5 -Is external camera support added for use in Zoom meetings now ?

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aaroncoffman

Employee

@WS4 ,

Yes, I would expect this to work now.

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ts44444

Newcomer

any news on this?

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aaroncoffman

Employee

Hello @ts44444 - other than enhancements for bug fixes, I don't believe we have any specific updates. Is there something in particular you're seeking?

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applemacker

Newcomer

I just purchased an HP series 7 pro display with built-in webcam, but it doesn’t work for Zoom on my M2 iPad pro (iOS 18.6.2). Connection between the iPad and the monitor is via Thunderbolt 4. I’m not sure if others are having issues with monitors with built-in webcams, but could this please be addressed soon?

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aaroncoffman

Employee

@applemacker - sorry to hear about the issues you're having. Do other apps that leverage cameras work? For example, are you able to make a FaceTime call using that camera?

If you've validated that the camera works on another application, but you're unable to get it to work on Zoom, you may want to open a ticket. https://support.zoom.com/