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Steve3961uk
Newcomer
May 15, 2023
Question

Using Zoom via Basic tv browser

  • May 15, 2023
  • 1 reply
  • 3 views

Hi

I  have a so called Smart TV and thought great I'd give Zoom (big screen) a go. I have gone to saved browser bookmark, can see the broadcast but cannot hear any sound. I have contacted Zoom tech people previously and not got any reply - message actually deleted.

My tv is Sony Bravia kd32w800 and I am using the tv sound which works for everything else.  i suppose I could connect my laptop to the Smart TV.

 

Any help welcome

 

S

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Ray_Harwood
    Community Super Champion | Customer
    May 16, 2023

    Welcome to the Zoom Community, @Steve3961uk 

     

    You're on the right track about using your laptop.  It's rare that a browser embedded in a smart TV will have access to a microphone and camera (though obviously it has access to speakers!).  Better to work on sending your video from a Zoom-connected laptop (or tablet) to the TV display using any of the several techniques available for this.  Check your laptop and TV for compatibility.

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