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2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

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Users

Willroc
Newcomer
Newcomer

There is a user on my account that says he is having trouble with scheduling a meeting that is over 30 minutes even though he is a licensed user.  He says it only gives him the option to do a 30 minute meeting like he is a basic user.  I checked his status on my account and he indeed is a licensed user.  Any suggestions on what could be the problem?

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