Users on meeting is in small size image video

Forum|Forum|1 year ago
March 12, 2024
6 replies
1 view

When using zoom in a meeting with more participants the image get small for each participant not on the normal size. here is the image:
https://drive.google.com/file/d/1LiHvKX3OiDX5ls_NRIFEMEFik63zmkaY/view?usp=sharing
Can anybody help with this issue?

Humashankar

Community Champion | Customer

Hi @Leosachetto

Kindly check - Gallery View Settings
Zoom Window Size, Video Layout Settings and Display Settings

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063672

Hope this helps - Happy to help further!!
Thank you very much and have a great one!

Warm regards

CarlaA

Community Manager

Hi @Leosachetto!

Is this occurring using Zoom via a web browser or the Zoom app?

L

LeosachettoAuthor

Newcomer

Zoom app on windows 11

S

ShropJohn

Newcomer

I have exactly the same problem following recent update

J

JRD

Newcomer

Hi,

I also have the same problem after I have updated to the latest version of Zoom. It is very annoying to see such small thumbnails and makes it unusable.

I 'm on version 5.17.11 (34827)

I never had this problem till the update. Is it possible to go back to the previous version?

U

Upics_

Newcomer

Buonasera..ho il medesimo problema utilizzando Zoom tramite un browser Web su Windows 10 e niente serve per risolvere. Lei ha trovato una soluzione? Grazie

CarlaA

Community Manager

Hi everyone!

Our engineering team is investigating this issue. Please contact support if possible if you would like to provide meeting logs to assist in our investigation. I will keep you all updated as I know more.

Thank you!