cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

Vote now

Urgent

Vipuldesigns
Newcomer
Newcomer

My question is my cancellation is effective May 27, but I have a webinar scheduled for that day. Do you think I will still be able to conduct that webinar?

1 ACCEPTED SOLUTION

Humashankar
Community Champion | Customer
Community Champion | Customer

Hi @Vipuldesigns 

 

Canceling a free account will automatically cancel all meetings and webinars, including the one on May 27th. You'll lose access to hosting features after cancellation.

Paid Zoom Account with Meeting/Webinar Licenses:

  • Meeting License Cancellation while keeping your Zoom account active might not affect webinar functionality. You can likely still host the May 27th webinar if it was created using webinar-specific features.
  • Canceling webinar licenses will impact your ability to host the May 27th webinar, as you'll no longer have the necessary hosting functionalities.

 

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards

Huma

View solution in original post

1 REPLY 1

Humashankar
Community Champion | Customer
Community Champion | Customer

Hi @Vipuldesigns 

 

Canceling a free account will automatically cancel all meetings and webinars, including the one on May 27th. You'll lose access to hosting features after cancellation.

Paid Zoom Account with Meeting/Webinar Licenses:

  • Meeting License Cancellation while keeping your Zoom account active might not affect webinar functionality. You can likely still host the May 27th webinar if it was created using webinar-specific features.
  • Canceling webinar licenses will impact your ability to host the May 27th webinar, as you'll no longer have the necessary hosting functionalities.

 

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards

Huma