Upgraded to Pro, still getting kicked out at 40 minutes | Community
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Newcomer
Alia24
Newcomer
May 12, 2022
Question

Upgraded to Pro, still getting kicked out at 40 minutes

  • May 12, 2022
  • 1 reply
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Title explains it, I upgraded to Pro, I have the receipts, my Zoom looks different now, however all of my sessions are being timed out at 40 minutes. I have no idea what to do! I have client sessions on Zoom all week and it is a huge problem for me to have them log in again.

    1 reply

    P
    Community Champion | Employee
    Patricia_B
    Community Champion | Employee
    May 13, 2022

    Could you check under the User page to see if the license is assigned to you? Here is an article with more details: https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-License 

     

    If this helped, please remember to click on the "Accept as Solution" button below.

     

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