Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!
Vote now
2023-02-14
08:15 AM
- last edited on
2023-06-22
12:11 PM
by
RN
I am unable to join a meeting without upgrading, but I can't get the upgrade to install on my iMac. I keep getting an error message.
2023-04-13 10:49 AM
Hi @clementc I suggest that you take a look at our Knowledge Base Article on Troubleshooting issues with Zoom update and installation. It contains helpful recommendations that can assist you in resolving the issue. Please give it a read and let me know if you're able to update Zoom.
2023-06-22 12:12 PM
Hi @clementc just checking in on my reply above, was this helpful in upgrading your Zoom client?