Upgrade from Zoom Pro to business without full payment | Community
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Newcomer
Rantiola
Newcomer
July 28, 2024
Question

Upgrade from Zoom Pro to business without full payment

  • July 28, 2024
  • 1 reply
  • 0 views

Hello 
My core objective for signing up and subscribing to my licence on Zoom is to hold more than one meeting concurrently. I paid for a pro, which I later discovered would not serve my purpose. 

Can I get assistance upgrading to Zoom business from my Pro account without making the full payment?  

1 reply

Ray_Harwood
Community Super Champion | Customer
Ray_Harwood
Community Super Champion | Customer
July 28, 2024

Welcome to the Zoom Community, @Rantiola.

 

The direct answer to your question is No. Upgrading to Business requires a minimum of 10 licensed users on the account; you can’t get the Business account and pay for less. 

 

You could create a second user on your Pro account and accomplish the same goal. Use another email address, create a user on your account with that address, buy an additional license and assign it to the new user. Explore the Scheduling Privilege feature to allow the two users to share scheduled meetings and start each others meetings. This will also help you avoid the concurrency issue: with a Business account you can schedule 2 meetings, but you can’t be in both of them simultaneously. 

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