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Upgrade Zoom Pro Account with latest Zoom Software

lt6
Newcomer
Newcomer

Currently have Zoom Workplace Pro which renews in 2025.  Version 5.15.5 (19404)

I am being told I must have version 5.16.6 to sign in.  I see no way to update my version.

What do I do?

 

1 ACCEPTED SOLUTION

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @lt6,

 

Welcome to the Zoom Community! We're glad to have you here.

Kindly check this article for troubleshooting missing check for updates options.

You may also download the latest version at our download center.

Should you need further assistance, please let me know.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

View solution in original post

4 REPLIES 4

lt6
Newcomer
Newcomer

Please note that I have logged on to the desktop and clicked on profile picture.  There is no button to check for updates.

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @lt6!

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @lt6!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @lt6,

 

Welcome to the Zoom Community! We're glad to have you here.

Kindly check this article for troubleshooting missing check for updates options.

You may also download the latest version at our download center.

Should you need further assistance, please let me know.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?