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Newcomer
August 30, 2024
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Updating zoom on a basic plan

  • August 30, 2024
  • 3 replies
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I only have a Basic plan so that I can attend those that have Zoom meetings.  My system is telling me I need to update the app, but the instructions seem to only apply to those with Pro Plan or higher.  I need to update the app in order to attend Zoom meetings when asked.  I do not see a prompt for Check Updates in my profile as the instructions allude to.

I do not want to purchase a plan when I only use Zoom when I am invited to meetings.

Best answer by MGSR

Welcome to the Zoom Community, @pearli7. We're glad to have you here. 

If the check for update option is not available on your app, you may manually download the latest version by:

You may read more in this article.

Let us know if you need further assistance.

3 replies

MGSR
Community Manager
MGSRAnswer
Community Manager
August 30, 2024

Welcome to the Zoom Community, @pearli7. We're glad to have you here. 

If the check for update option is not available on your app, you may manually download the latest version by:

You may read more in this article.

Let us know if you need further assistance.

MGSR
Community Manager
Community Manager
September 13, 2024

Hi @pearli7!

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

MGSR
Community Manager
Community Manager
September 23, 2024

Hi @pearli7!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!