cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Update problems

TM5
Newcomer
Newcomer

Yesterday when I started a Zoom session I got a message saying go to IT to update.

 

As an individual I don't have IT support so the only way to try to get an updated version of Zoom was to delete Zoom and try to re-instal. However, as I am still registered on Zoom I cannot now download the Zoom software. Help!

 

 

1 REPLY 1

ArcticFox
Newcomer
Newcomer

We ran into the same issue, and had to uninstall Zoom, and then reinstall - this took care of the issue for all staff

More issues with this recent Zoom update than most