Update of Version: 5.16.2 (22807)

Forum|Forum|2 years ago
October 2, 2023
10 replies
1 view

Hi! After the update of Version: 5.16.2 (22807), my microphone no longer works(windows 10 pro). I have no problems in other applications (teams, skype, whatsapp, etc.). Initial functional update ok. Thank you.

Audio

chrismenard7

Community Champion | Customer

I'm sorry you are having mic issues. I tested this on Windows 10 and Windows 11. Two tests on two different machines. Both worked with Zoom 5.16. When you start a meeting and do a test, do you get an error message with your test? Also, when doing the test, is the correct mic selected (same screenshot as the test screenshot)?

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thomasm23

Newcomer

I am having the same issue. Microphone on my Bluetooth device does not work when testing. Built-in laptop microphone works.

Windows 11 Pro

22H2

AirPods Pro 2 USB-C Firmware 6A300

Zoom 5.16.2 (22807)

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Yishai

Newcomer

I have the same issue with this version where i can talk and suddenly i can speak but i can't hear until i reconnect my headphones. during that time the testing doesn't show any sound and my laptop speaker works

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ZUK

Newcomer

Update of Version: 5.16.2 (22807) 64 bit wont load at all on windows 10 64 bit AMD based

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beppe17

Newcomer

I also can't launch zoom anymore after the update to 5.16.2, I had to downgrade to 5.16.1 and block the updates, I reported the problem and they reply that they couldn't answer and marking the ticket as Resolved:-(

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beppe17

Newcomer

Also I use Windows 10 64 bit AMD based

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jose17

Newcomer

Today Zoom installed the update 5166 (24712) and after that Zoom didn't run anymore. I work with Windows 10.

I had an important meeting and have been trying to fix it the whole day. I don't know what to do. I deinstalled and installed several times. Downgrading isn't possible because computer can't find an older version for me.

Can someone give me a link to version 5.16.2.22807? That one was fine for me. :-(((

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beppe17

Newcomer

Weird thing... From the link https://zoom.us/it/download the version 5.16.6 and the file is 82.585KB while from https://zoom.us/support/download the file of the same version is 27.770KB. I installed the smaller one above 5.16.1 and it works normally but I don't have the AI (which I don't want). What's in that extra 55MB? Probably the AI...