Unused virtual cameras, speakers and microphones | Community
Skip to main content
juergiboe
Newcomer
juergiboe
Newcomer
February 28, 2022
Question

Unused virtual cameras, speakers and microphones

  • February 28, 2022
  • 6 replies
  • 0 views

I use the macOS Zoom-client. I recently testet a number of virtual cameras. I don't use them any longer. The items yet stay in the camera-list, How can I get rid of these obsolete items?

    6 replies

    Bort
    Employee
    Bort
    Employee
    February 28, 2022

    You need to ensure that those virtual cameras are uninstall on the OS-level as well, since Zoom is just querying the OS for a list of camera devices. Once those are removed from the OS devices list, Zoom should update as well. I would also suggest a quick restart after uninstalling them, as it may be something that takes a restart to refresh the list. 

     

    Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

    juergiboe
    Newcomer
    juergiboeAuthor
    Newcomer
    February 28, 2022

    Thank you. I uninstalled the virtual devices. But, I think they aren't deinstalled properly. There ist nothing more to uninstall. Look at the screenshot. The marked items I want to erase.

    Bort
    Employee
    Bort
    Employee
    February 28, 2022

    Leider bin ich unsicher, wie man diese virtuelle Geräte entfernt. Ich fand diese Video auf Youtube, die vielleicht Ihnen helfen würden: https://www.youtube.com/watch?v=ENok4wO7gYg

    juergiboe
    Newcomer
    juergiboeAuthor
    Newcomer
    February 28, 2022

    Hilft leider nicht. Im application folder sind die Webcams nicht mehr vorhanden.

    Bort
    Employee
    Bort
    Employee
    February 28, 2022

    Hmmm, haben Sie Ihr Computer heruntergefahren und wieder neu gestartet? Vielleicht hat es mit dem Cache zu tun. 

    juergiboe
    Newcomer
    juergiboeAuthor
    Newcomer
    March 1, 2022

    Ja, schon viele male.

    YaBoiB
    Community Champion | Employee
    YaBoiB
    Community Champion | Employee
    March 1, 2022

    Hello, 

     

     Are you seeing them in your about this mac > system report > camera? 

     

     

    juergiboe
    Newcomer
    juergiboeAuthor
    Newcomer
    March 1, 2022

    No, I don‘t. Only the physical cameras built in MacBook display and Apple display (LG).

    juergiboe
    Newcomer
    juergiboeAuthor
    Newcomer
    May 3, 2022

    Nachdem ich mein MacBook in den Werkszustand versetzt und das neue komplett neu installiert habe (ohne Datenübertragung), sind die obsoleten Kameras verschwunden. Auch eine Lösung. Es wäre schön gewesen, wenn es einen einfacheren Weg gäbe.

     

    Trotzdem vielen Dank für eure Bemühungen.

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.