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2022-06-21 07:19 PM
I'm getting lag every 2-3 minutes for about 15-20 seconds.
I'm on a Desktop PC which is powerful.
I'm not on Wifi, I'm directly attached to the network.
Speedtests are all super fast (gigabit ethernet, fast upload and download, latency is low teens)
I use the desktop app not through the browser.
All other services seem fast - Teams, Gotomeeting, VoIP phone, Discord all work no problems.
I'd like to try some more advanced troubleshooting (I own an IT Services business)
Are there any servers I could tracert to and test the connection over several minutes for packet loss along the route?
2022-06-22 05:45 AM
Have you discovered the Zoom Settings “Statistics” tab? There’s a lot of good information on there.
Check out this Zoom Support article for more information:
https://support.zoom.us/hc/en-us/articles/202920719-Accessing-meeting-and-phone-statistics
Also monitor Task Manager and Resource Manager to see if there is some blocking service or system process.