cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Unadjusable airpods volume (the volume is permanently 100%) when using zoom in laptop

NR1998
Newcomer
Newcomer

Hi, I am using zoom for a long time now with the same laptop, and same airpods. lately, when I use my airpods for zoom meetings in my non-mac laptop the volume is so loud and I can't lower it down even when my computer and zoom volume is 0. It doesn't happens on any other app neither if I use my airpods for zoom meetings on my iphone. what can I do about it?

2 REPLIES 2

nini2
Newcomer
Newcomer

having exact same issue!

SashaRSS
Newcomer
Newcomer

I'm having this issue now. I've never had a problem until now. It hurts my ears. For a while every time I logged in, it would be loud and I would have to turn it down. Now I can't even turn it down. As far as I know, no other changes have taken place. I have airpods pro 2 and use a PC laptop.