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Unadjusable airpods volume (the volume is permanently 100%) when using zoom in laptop

NR1998
Newcomer
Newcomer

Hi, I am using zoom for a long time now with the same laptop, and same airpods. lately, when I use my airpods for zoom meetings in my non-mac laptop the volume is so loud and I can't lower it down even when my computer and zoom volume is 0. It doesn't happens on any other app neither if I use my airpods for zoom meetings on my iphone. what can I do about it?

2 REPLIES 2

nini2
Newcomer
Newcomer

having exact same issue!

SashaRSS
Newcomer
Newcomer

I'm having this issue now. I've never had a problem until now. It hurts my ears. For a while every time I logged in, it would be loud and I would have to turn it down. Now I can't even turn it down. As far as I know, no other changes have taken place. I have airpods pro 2 and use a PC laptop.