Unadjusable airpods volume (the volume is permanently 100%) when using zoom in laptop

[NR1998]

Hi, I am using zoom for a long time now with the same laptop, and same airpods. lately, when I use my airpods for zoom meetings in my non-mac laptop the volume is so loud and I can't lower it down even when my computer and zoom volume is 0. It doesn't happens on any other app neither if I use my airpods for zoom meetings on my iphone. what can I do about it?

[nini2]

having exact same issue!

[SashaRSS]

I'm having this issue now. I've never had a problem until now. It hurts my ears. For a while every time I logged in, it would be loud and I would have to turn it down. Now I can't even turn it down. As far as I know, no other changes have taken place. I have airpods pro 2 and use a PC laptop. 

[ruarre]

Hi! If you go into your computer settings, go to sound, go to sound mixer, and scroll down a little bit it will show you individual volume setting for apps being used. From there you can decrease the zooms volume. 

Hope this helps!