Unable to use slide as background in advanced mood after updating MAC | Community
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L
Newcomer
Labubu8888
Newcomer
March 13, 2025
Question

Unable to use slide as background in advanced mood after updating MAC

  • March 13, 2025
  • 2 replies
  • 0 views

After I Click on Share Screen, there is a spoiler tag beside the function "Slide as Background" and its grey out (unable to click at all)

Is anyone facing the same issue?

 

Error: There is a spoiler tag beside the Slide as background and its grey out
Device Type: MacBook Pro
Zoom Version: 6.3.11 (50104)
Details about troubleshooting Steps you have taken: Restart Computer, Delete Zoom app and redownload it

 

2 replies

B
Newcomer
beyogi
Newcomer
March 18, 2025

yes . I am also facing the same issue.  zoom says https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0074062
use screen sharing presenter layout.
but even that article was not helpful.

MGSR
Community Manager
MGSR
Community Manager
March 20, 2025

Hello @Labubu8888 and @Labubu8888,

Welcome to the Zoom Community! We're glad to have you here.

I apologize for the inconvenience, but PPT backgrounds are no longer supported in Zoom versions 6.3.x and above due to a conflict in the software architecture. However, our engineers are actively working on bringing this feature back in the future. We will update you on this thread once we do have an update.

Thank you for your patience and understanding as we continue to improve your Zoom experience.

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