Unable to update the zoom

[Elad2022]

Hi everybody!!
Every time I open the zoom "your app version needs to be 5.8.6 or higher to sign in. Please contat your IT team to update your app". But I'M the IT. So

I tried to update manually from the settings and I didn't have the option.

After that I downloaded a more advanced version of Zoom to my computer and I still got the same message that I mentioned above. Does anyone have an idea how to solve the problem? Thank you

[Eliot]

hi elad2022,

i suggest that you uninstall existing zoom client and then reinstall it.

this article explains uninstalling and reinstalling zoom clients.

Uninstalling and reinstalling the Zoom application – Zoom Support

this article explains required client update.

Minimum, Prompted, and Slow/Fast Update Versions – Zoom Support

can you sign in to zoom web portal?

https://support.zoom.us/hc/en-us/articles/115005731743-Account-profile

thanks,  eliot