Unable to toggle off "record to computer"

[MaricaB]

I am new to Zoom Workplace Pro. I initially set recordings to be saved locally. I now need to change to save to the cloud. However, when I go to Settings (through the Zoom web portal)

1. Account Management then Account Settings.
2. Click the Recording & Transcript tab.
3. Click the Automatic recording toggle to enable or disable it.

And try to toggle off "record to computer file," I get the following error:

Disable "Record to computer files"

This option cannot be changed because

"Record to computer" is selected in automatic recording options

I am on a new (2024) MacBook Pro running Sequoia 15.5. 

What do I do to save meetings to the cloud? I've seen mention that this may be an issue with permissions on my computer but I have no idea where to go to change that permission.

Thanks! Huge project starts in less than a week and we need to get this fixed asap.