Unable to sign in (Error code: 1132)

Forum|Forum|2 years ago
September 11, 2023
6 replies
7 views

When i attempt to sign in to an account or join a metting either from the browser extension or the app it gives me error code 1132. I have tried reseting my router, uninstalling and reinstalling, making different accounts, and the chrome extension but nothing helps and i dont have live chat support. I have a meeting in 1 hour please help. I am using windows with the latest version of zoom.

Other

This topic has been closed for replies.

Best answer by MGSR

Hi everyone,

A bit late but for those having 1132 error codes please contact Zoom Trust & Safety at https://zoom.us/appeals.

CarlaA

Community Manager

Hi @frnotovii thank you for posting for the first time, and welcome to the Zoom Community!

Please recreate the 1132 error by attempting to sign in through the application and press the "Report to Zoom" link within the error message. This will send a report to Zoom in a new ticket and is the best source for determining where this issue is occurring. You will receive separate communication within the newly created ticket.

Thank you!

S

salv

Newcomer

That is no help. I submitted 3 reports and no one has contacted me

CarlaA

Community Manager

Hi @salv , I can confirm that our Zoom team has received your requests. Please allow some time for them to properly review and follow up. Thank you!

N

Niker

Newcomer

I have had this problem for over a week. I submitted reports of the incident. No response from Zoom other than confirmations that they received my report. I called support and was not able to obtain live assistance because my subscription does not include live support. How long does this take to get assistance? I have a law business to run and have had to use my smart phone for court hearings, which is not optimal. I have uninstalled, cleaned, and reinstalled zoom client twice. I have disabled my Windows firewall. Nothing works that I have found on the troubleshooter. What next?