Unable to setup input / output levels when using Scarlett Solo on Mac | Community
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M
Newcomer
mkozmin
Newcomer
December 26, 2021
Question

Unable to setup input / output levels when using Scarlett Solo on Mac

  • December 26, 2021
  • 2 replies
  • 0 views

It slides back to zero no matter how many times I try to set it up. Works fine with MBP internal audio when Scarlett Solo disconnected.

    2 replies

    CarlaA
    Community Manager
    CarlaA
    Community Manager
    January 11, 2022

    Hi @mkozmin! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, please take a look at these troubleshooting steps offered by Focusrite. https://support.focusrite.com/hc/en-gb/articles/206849119-I-am-unable-to-select-my-Scarlett-interface-as-an-input-output-device-on-OS-X-macOS

     

    Let me know if that helps!

    Zoom Community Team

    B
    Newcomer
    brendanr
    Newcomer
    April 28, 2023

    hey @CarlaA I am having the exact same issue. Full updated zoom yet the exact same thing. Input bar slides back to zero when using  a scarlett solo and condenser mic

    B
    Newcomer
    brendanr
    Newcomer
    April 28, 2023

    @CarlaA i have a macbook air m2, this problem wasnt there when i was using a windows laptop before.

     

    T
    Newcomer
    Tinetsu
    Newcomer
    June 5, 2023

    @brendanr - I found a solution for me. On you Mac, open Audio MIDI Setup, click the + in the bottom right and create an aggregate device. Select Scarlett Solo USB and make sure Input1 and Input2 are selected (I clicked the Scarlett Solo USB in the subdevices. Relaunch zoom and select your new Aggregate device (which you can rename) and it works now. 

      B
      Newcomer
      brendanr
      Newcomer
      June 6, 2023

       is this the settings you've used. Still no change in mine even after this. When I put aggregate device as the new input, the soundbar slides back. Also, thank you for responding and trying to help me out, Big ups!

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