Unable to see the screens that are shared with me

[NicThomas]

Hi all, hope you can help me!

I am unable to see any screens that are shared with me on zoom calls.  I have checked settings and everything that I can see is turned on and ready to go.

I only have a basic account but I didn't think this should matter

Thanks in advance

[storyhub]

You did not state what device and OS is being used. So my best guess is that you are viewing the gallery and not the meeting.

If this works please click accept as a solution.

[NicThomas]

It is a Mac mini 

macOS 15 Sequoia

 can you explain what you mean by viewing gallery not meeting?

what do you mean viewing gallery vs meeting

[NicThomas]

Hello,

Sorry i still haven't been successful in seeing screens that are shared with me

[NicThomas]

In still do not have a solution

 all settings are enabled