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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Unable to see other participant's camera

celene73s
Newcomer
Newcomer

‎2025-03-26 06:59 PM

1. I can show my camera & other people can see it

2. my problem is - the video images of [other people (who turned on their camera)] don't show (on my MacBook Air 2022 with M2 chip)

3. my zoom version needs update, yes, but the problem has been for last 6 months

4. I cannot use zoom chatbot, it doesn't provide any help for my problem and keeps saying I am not signed in to chat with agent while I was

5. Suggested article concerns when you cannot turn on your camera, which is not the problem here

Anyhelp is appreciated. It's so frustrated not able to see other people's face. I did one interview the day before in this way. it's so weird.

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