Unable to rejoin audio during a meeting | Community
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Newcomer
October 21, 2023
Question

Unable to rejoin audio during a meeting

  • October 21, 2023
  • 1 reply
  • 14 views

When disconnecting audio during a regular Zoom meeting, I am no longer able to rejoin after the first few minutes. Both the microphone and speaker do not reconnect. I don’t leave the meeting.  Video continues working just fine. This has been going on for months now. 

 

This issue started with a new iPad Pro device, which makes me think it is a settings issue or other software issue. Audio is set to auto connect in Zoom app settings.  I have the latest IOS app. 

Can anyone help?

 

 

1 reply

Community Manager
October 27, 2023

Hey @Lyricalmel thats interesting! Do you mind capturing a screenshot of your experience when you disconnect audio and re-attempt to join? 

 

This is my current experience on iOS 17 and Zoom App version 5.16.5, as I am not experiencing the same 🤔 🤔

Newcomer
October 30, 2023

Hi RN, Apple’s suggestion to reinstall didn’t work. Here is the screen shot you asked for.