cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Unable to recover deleted recordings

Regina5
Newcomer
Newcomer

‎2023-07-23 08:15 AM

Hi everyone,

My problem is Zoom keeps automatically deleting my recordings on cloud for no reason (all of the files are under 30 days). In the past, I can still recover these files from trash but now Zoom won't allow me to recover only 4 recordings because "... your account has no available cloud recording storage left." but my cloud storage at the time is completely empty.

Can some one help me recover these recording please? They're very important.

Topics:
0 Likes
0 REPLIES 0