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Unable to "Join Audio" in Zoom Workplace

WSMIV
Newcomer
Newcomer

Tapping the Join Audio button brings up a dialog box that reads: "Audio Conference - Follow the instructions below to join audio conference."

 

However, there are no instructions anywhere. Unfortunately I cannot add a screenshot, but my mothers day Zoom wasn't possible due to not being able to Join Audio.

 

I saw posts about this from 2023, but I've not seen a solution.

 

 

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