Unable to pin participants on Linux Mint | Community
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S
Newcomer
s-n-ushakov
Newcomer
May 5, 2025
Question

Unable to pin participants on Linux Mint

  • May 5, 2025
  • 2 replies
  • 0 views

Hi, I use Zoom under Linux Mint, and it was recently that I lost ability to pin group chat participants.

The "Pin" menu item is still available, but nothing happens when I select it. Participant layout does not change.

My Zoom version is 6.4.6 (1370), installed as Flatpak.
My OS is Linux Mint 21.1.
Cross-posted from "Zoom Team Chat" area.

Sorry if violating anything unintentionally.

Any ideas would be most appreciated...

2 replies

L
Newcomer
Lance-inVanuatu
Newcomer
May 19, 2025

I have exactly the same issue.  A recent development. 

Actually I have discovered I CAN pin but ONLY when someone else in the conversation is sharing their screen, and then the pin replaces their screen, and their screen becomes a thumbnail size.

Release Linux Mint 22.1 Xia 64-bit
Kernel Linux 6.8.0-59-generic x86_64

MATE 1.26.2

 

Thank you

MGSR
Community Manager
MGSR
Community Manager
May 30, 2025

Hello @Lance-inVanuatu, 

I'm sorry for the inconvenience. Please submit a ticket to our technical support team to have this reviewed. 

S
Newcomer
s-n-ushakovAuthor
Newcomer
June 5, 2025

Hi @MGSR , and thank you for responding.

My own current comment to this issue is that the issue has gone with Zoom version having been updated to 6.4.12 (2180).

I can pin arbitrary participants in a meeting now.

Thanks to anyone who might have been involved into troubleshooting and fixing that...

S
Newcomer
s-n-ushakovAuthor
Newcomer
June 5, 2025

Hi @MGSR  , and thank you for looking into and responding.

My comment currently is that the issue has gone for me, with Zoom having been updated to version 6.4.12 (2180).

I can pin any participant in a meeting now.

Thanks to anyone who might have been involved into troubleshooting and fixing...

And one more side note is that I have submitted my response to your comment twice, and it does not look saved into the conversation. So I make one more attempt to submit my feedback at another level now. This may be a case to look into the engine that serves this community site...

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