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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Unable to log into ZOOM desktop

Gary8
Newcomer
Newcomer

‎2023-05-15 07:09 AM

When I attempt to log-in to schedule a meeting I get the message...

Your application version needs to be 5.11.4 or higher to sign

When I download the latest version of ZOOM I can't install because I receive the same message

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4 REPLIES 4

Frank_TB
Community Champion | Customer
Community Champion | Customer

‎2023-05-15 07:13 AM

Hello,

 

Unistall Zoom

Reboot the computer

Download and install Zoom again.

 

 

Regards

If my reply helped, don't forget to click the accept as solution button!

Ibrhimco
Newcomer
Newcomer

‎2023-05-15 07:19 AM

Sir, I need your help confirming my booking for tomorrow, Sir, I need your help confirming my booking for tomorrow 16/05 at 10 PM

 

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Ibrhimco
Newcomer
Newcomer

‎2023-05-15 07:22 AM

What is the matter said nobody is helping at all I’ve been waiting for a long time to receive help

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-05-15 07:32 AM - edited ‎2023-05-15 07:32 AM

Hi @Gary8 per @Frank_TB's recommendation of updating; can you also please share the OS (operating system) you're using to run Zoom? Windows 10/11 or MacOS (which version)? Thanks! 

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Zoom Community Moderator
he/him/his

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