Unable to log in b/c zoom says to "click allow on my other device" when I have no other device | Community
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T
Newcomer
Tmanpdx
Newcomer
February 2, 2023
Question

Unable to log in b/c zoom says to "click allow on my other device" when I have no other device

  • February 2, 2023
  • 1 reply
  • 0 views

When I attempt to log-in to zoom, I get "In order to verify...blah...blah, click on ALLOW on your other device"

 

I have no other devices.

 

he only way around it is generate a special code that is emailed to me. 

 

Why isn't my userid/psw sufficient to log into zoom and why is your ALLOW message so obtuse without any other options? I missed a meeting and was in a fit of rage b/c of this. 

      1 reply

      newl
      Education Ambassador
      newl
      Education Ambassador
      February 2, 2023

      Hello @Tmanpdx,

       

      It sounds like the Zoom account that you are using has a 2-Factor Authentication

      process as part of the login. 

       

      This is usually imposed by the account owner (i.e. your employer or school)

       

      I would check with the organization that provided you the Zoom account for more details

      as the 2-Factor Authentication could be via Zoom's 2FA or a 3rd party provider like Duo, Okta, RSA etc

       

      Hope this helps!

      T
      Newcomer
      TmanpdxAuthor
      Newcomer
      February 2, 2023

      Nope.

       

       

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