Unable to launch zoom meetings
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2023-01-11 01:59 AM - edited 2023-01-11 02:03 AM
Wasn't exactly sure how to title this, but here's my issue.
When opening zoom on the browser and click start meeting from there, then Launch meeting - the zoom desktop app launches BUT the meeting itself doesn't. It just brings me to the front page of the zoom desktop app. I've tried reinstalling zoom and clearing cache - there was even a point where zoom asked me to download it every time - with no results.
EDIT: Forgot to add - Yes, I can open the meeting through the app itself. But I do need zoom meets to start from the browser into the app as my job uses 3 different accounts for it (the permissions and subscription stuff are on these accounts)
![Spoonerism Spoonerism](https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png)
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2023-01-11 03:36 AM
Same issue here. Is is the latest update?
The quality of the meeting when using the suggested web browser option is really poor.
I'm on a Mac
![Jenna-Fleur Jenna-Fleur](https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png)
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2023-01-12 02:58 PM
I too am having the same issue.
![Ritz1 Ritz1](https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png)
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2023-01-16 06:58 AM
I am having the same issue - it won't let me launch the meeting??
![lpblake lpblake](https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png)
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2023-01-27 06:33 AM
I am having the same issue which I NEVER had before.
Wondering if this is because I upgraded to Windows 11. Anyone else do that?
![JDEELMAN JDEELMAN](https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png)
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2023-01-31 07:10 AM
I don't know which version I have, but yes, I have delays. Usually on my LINK it automatically LAUNCHes the MEETING. Now there's a huge delay, so I click LAUNCH MEETING, then enter from Browser. Then 10 minutes later a second (ghost!) session starts! It's so annoying and just suddenly started doing this.
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2023-02-15 11:51 AM
I'm having the same issue and never had this issue before whatever ZOOM did as an update!
![mikerotheatre mikerotheatre](https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png)
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2023-03-08 10:39 AM
Exactly the same problem, SINCE THE UPDATE. Sign in, start the meeting, click the box and then NOTHING.
Any suggestions, Zoom?
![busgroup busgroup](https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png)
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2023-06-14 11:00 AM
you get the launch scree and when you het LAUNCH nothing happens
![willw62az willw62az](https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png)
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2023-06-14 08:57 PM
Exactly the same problem . . . I hit "launch" and it flashes, but will not launch. I've never had this problem before. Is there a solution?
![HJT HJT](https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png)
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2023-08-18 12:31 PM
I have the same problem. Did you ever find a solution?
![JDEELMAN JDEELMAN](https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png)
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2023-08-22 11:22 AM
NO NEVER!!! So much for ZOOM support!
And yes, I tried to deinstall, and re-launch the app multiple times. 🙄
![willw62az willw62az](https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png)
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2023-08-18 01:12 PM
i uninstalled and reinstalled the app.
![JDEELMAN JDEELMAN](https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png)
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2023-08-22 11:22 AM
Didn't work for me.
![BettyeW BettyeW](https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png)
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2023-08-31 12:32 PM
I cannot launch my zoom to host a meeting. It works on my iPhone but not on my tablet. It says that I’m in another meeting and won’t launch. I’m not in another meeting. Please help. I’ve been trying for a long time.
![Jenna-Fleur Jenna-Fleur](https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png)
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2023-09-01 11:25 PM - edited 2023-09-01 11:25 PM
One user suggested the following and it worked for me:
Fixed! You have to update the zoom app and then it will launch from a link.
1. Open the zoom app
2. Click on your face in the upper right.
3. Choose "Check for updates"
4. Install updates (This takes a few minutes)
5. Restart computer
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