Unable to join a meeting | Community
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Newcomer
March 24, 2023
Question

Unable to join a meeting

  • March 24, 2023
  • 1 reply
  • 0 views

It was just fine a week ago, but I can't join any new meeting link and I am missing on a lot of important live classes because of it. Please let me know what to do and next steps if it doesn't work.

    1 reply

    CarlaA
    Community Manager
    Community Manager
    March 24, 2023

    Hi @Abubakar01Welcome to the Zoom Community!

      

    I'm sorry that you're experiencing issues with logging into meetings- i'm sure that is frustrating. Have you tried completely uninstalling the Zoom app, rebooting your device (very important), and then reinstalling the latest version?

     

    A simple uninstall/reboot/reinstall usually does it!

    Keep me updated, 
    Carla
    Zoom Community Team
     

    Newcomer
    March 26, 2023

    I tried uninstalling then reinstalling the app with my updates up to date on my laptop, but it still doesn't seem to work.

    Newcomer
    March 27, 2023

    And for some reason, it is only not working on new meets. what I mean by that is that my teacher created a new meet recently since she forgot to post a meet beforehand, but it's not working, whereas I had a different class with the meet pre-posted from the beginning of the school year, and that works just fine. not really sure what is going on.