Unable to find locally recorded meetings | Community
Skip to main content
V
Newcomer
valeubanks73
Newcomer
January 26, 2024
Question

Unable to find locally recorded meetings

  • January 26, 2024
  • 1 reply
  • 0 views

I have a new laptop that I recently installed Zoom on. I just had 2 meetings with my professor that she hosted. I recorded both meetings (hit Record, she gave permission), but I received no message about converting my recording. When I go to my Documents\Zoom folder I can see previous recordings in OneDrive from my old laptop. But there is nothing from my new laptop. I also confirmed my file location in Settings - C:\Users\...\OneDrive\Documents\Zoom

 

What happened to my recordings?

1 reply

Froyd
Explorer
Froyd
Explorer
January 26, 2024

Did you maybe record them to the cloud instead? Those don't require encoding on your computer. 

You can find them here, once you've logged in: zoom.us/recording

V
Newcomer
valeubanks73Author
Newcomer
January 26, 2024

Cloud recordings only exist for paid customers, I believe.

I did check there, under Local, but there is nothing.

 

It seems like it didn't record, and I have no idea why. Am I going to have the same problem in the future?

This is VERY frustrating and makes me not trust Zoom (unless there is something obvious that I am doing wrong).

 

Thanks @Froyd 

    Froyd
    Explorer
    Froyd
    Explorer
    January 26, 2024

    Did you hit record again after they granted you access? 
    Do you remember seeing the recording banner? 

     

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.