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Unable to find locally recorded meetings

valeubanks73
Newcomer
Newcomer

I have a new laptop that I recently installed Zoom on. I just had 2 meetings with my professor that she hosted. I recorded both meetings (hit Record, she gave permission), but I received no message about converting my recording. When I go to my Documents\Zoom folder I can see previous recordings in OneDrive from my old laptop. But there is nothing from my new laptop. I also confirmed my file location in Settings - C:\Users\...\OneDrive\Documents\Zoom

 

What happened to my recordings?

4 REPLIES 4

Froyd
Participant
Participant

Did you maybe record them to the cloud instead? Those don't require encoding on your computer. 

You can find them here, once you've logged in: zoom.us/recording

Cloud recordings only exist for paid customers, I believe.

I did check there, under Local, but there is nothing.

 

It seems like it didn't record, and I have no idea why. Am I going to have the same problem in the future?

This is VERY frustrating and makes me not trust Zoom (unless there is something obvious that I am doing wrong).

 

Thanks @Froyd 

Did you hit record again after they granted you access? 
Do you remember seeing the recording banner? 

Froyd_0-1706290514794.png

 

No, I don't.

But I did it twice. My professor only has the 40-minute free option. So we did that, got bounced, and started again. I hit record and she accepted (I remember seeing that she accepted). Am I supposed to hit record again after that?