Unable to find "Show in meeting option" | Community
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Newcomer
Nupee
Newcomer
November 17, 2023
Question

Unable to find "Show in meeting option"

  • November 17, 2023
  • 4 replies
  • 0 views

Hi, I have the Basic free version of Zoom. I am unable to find the enable original sound option. 

4 replies

bstrelko
Community Champion | Customer
bstrelko
Community Champion | Customer
November 17, 2023

Which operating system are you using, which version of Zoom Desktop client (you cannot use Zoom in a web browser for Original Sound) are you running, and are you logged into your Zoom account on Zoom Client?

 

This info will help to inform next steps.

    N
    Newcomer
    NupeeAuthor
    Newcomer
    November 17, 2023

    Hi,

    MackBook Pro Sonoma 14.1.1

     

    Zoom version 5.16.6

    bstrelko
    Community Champion | Customer
    bstrelko
    Community Champion | Customer
    November 17, 2023

    When you're signed into Zoom, can you send a snapshot of the Settings -> Audio submenu in the application?

      N
      Newcomer
      NupeeAuthor
      Newcomer
      November 17, 2023

      I don't see was way to upload pics so I dropped them on my Google drive. 

       

      https://drive.google.com/drive/folders/1IuECjt2GyeMhUscjT2gemvDKFztk48jg

      bstrelko
      Community Champion | Customer
      bstrelko
      Community Champion | Customer
      November 17, 2023

      You should be able to take a snapshot and paste it into the body of your message here. The Google Drive link is restricted.

      N
      Newcomer
      NupeeAuthor
      Newcomer
      November 17, 2023

      Unable to screenshoot and drop in.  The link should be open to anyone that I send it to. 
      https://drive.google.com/drive/folders/1IuECjt2GyeMhUscjT2gemvDKFztk48jg?usp=drive_link

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