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Unable to download all 4 files of recording

ak4448
Newcomer
Newcomer

‎2022-05-11 11:35 AM

I was a participant in a class that provided us with a recording. It says there are 4 files to Download (upper right corner 'Download (4 files)', but when I click, only 1 mp4 file downloads. We need access to the other files. The owner keeps saying they're all available. What am I missing?

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