cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Unable to download all 4 files of recording

ak4448
Newcomer
Newcomer

‎2022-05-11 11:35 AM

I was a participant in a class that provided us with a recording. It says there are 4 files to Download (upper right corner 'Download (4 files)', but when I click, only 1 mp4 file downloads. We need access to the other files. The owner keeps saying they're all available. What am I missing?

0 Likes
1 REPLY 1

NAuslander
Newcomer
Newcomer

‎2024-12-12 07:43 AM

This is my issue as well - before today, when I clicked the Download button, all 4 files downloaded. Now I get only 1, and clicking on the download button for the individual files doesn't work either.

0 Likes