Unable to disable participant names in local recordings

Forum|Forum|3 years ago
February 23, 2022
2 replies
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Can anyone help? As of January-ish, I am unable to record Zoom Meetings or Webinars without the participant names showing up on the recording.

I've adjusted every setting that has been previously recommended, and still, those names appear. Even when I tick the box to 'off' while in a meeting, the names remain.

I am using the most recent update of Zoom.

This is very unhelpful, as the participant names ruin the graphics and look of my projects.

M

multicastaudio

Newcomer

We have just discovered the same issue with the current release 5.9.3. On both Windows and Mac Clients.

I can get the names to drop on the cloud recordings but not on the local recordings which is super unhelpful as it ruins the full frame output which we need.

We have reverted to 5.9.1 for now which does not do this.

Will the version due to release on the 28th Feb resolve this back or at least give us the option in the app??

G

GAR

Newcomer

I am trying to revert to 5.9.1 but I cannot find the correct installer, the only installer Zoom offers is the latest one. Do you have a link for the 5.9.1 installer for Windows, 64 bits?